Bookseller - Temporary

Barnes & Noble•Clarence, NY

20d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and operations by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. The position requires mastering operational skills and working collaboratively with the team. As experience grows, Booksellers build knowledge across books and other store categories, use that knowledge to maintain sections and backstock, recommend products, and support sales objectives. Employees who demonstrate mastery are expected to advance to Senior Bookseller. The role requires compliance with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including availability around a store that operates early mornings to late evenings every day, including weekends and most holidays.
Positive, energetic, and reliable approach to assigned work.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Ability to use varied technology comfortably and efficiently.

Responsibilities

Welcome customers, answer questions, and help customers find books and other products.
Maintain attractive store presentation, including book displays, gifting, toys, and other product categories.
Unpack and receive deliveries, and shelve products efficiently and accurately.
Operate the register quickly, reliably, and professionally.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available tools.
Maintain store cleanliness and merchandising standards.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and concerning behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives and key programs, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled at least 20 hours per week)
Company-paid holidays (for employees scheduled at least 20 hours per week)
Transit benefits (for employees scheduled at least 20 hours per week)
401(k) with company match (for employees scheduled at least 20 hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled at least 30 hours per week)
Healthcare and dependent care spending accounts (for employees scheduled at least 30 hours per week)
Disability benefits (for employees scheduled at least 30 hours per week)
Life insurance (for employees scheduled at least 30 hours per week)
Tuition reimbursement (for employees scheduled at least 30 hours per week)