Bookseller - Temporary

Barnes & Noble • Sacramento, CA

21d • Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, recommending books and products, and providing quick, friendly service at the register. The role also supports the store’s daily operations by unpacking and shelving deliveries, maintaining attractive and clean displays, and helping ensure the store runs efficiently.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in the operational competencies needed to serve customers and support the store, including register use, merchandising, receiving and shelving stock, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures.

As their knowledge develops, Booksellers build expertise across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. They may be asked to work at other stores to support the wider Cluster. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they master the role’s skills.

Requirements

• Demonstrate reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including the possibility of shifts during early mornings, late evenings, weekends, and most holidays.
• Bring a positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
• Be supportive and considerate of colleagues and willing to help the team.
• Provide cheerful, helpful customer service.
• Show aptitude and willingness to learn new skills and store knowledge.
• Use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Develop and maintain merchandising and visual merchandising skills.
• Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
• Enjoy bookselling and working as part of a busy team.

Responsibilities

• Welcome customers, answer questions, and help them find suitable books and products.
• Provide quick, friendly, professional service at the register.
• Unpack deliveries and shelve merchandise accurately and efficiently.
• Maintain attractive, clean store displays and merchandise presentations across books, gifting, toys, and other product categories.
• Use registers, computers, tablets, programs, BookMaster, and other available information tools to support store operations and locate products.
• Support the receiving process and maintain sections and backstock effectively.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Make effective book and product recommendations to customers.
• Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Maintain reliable and punctual attendance and, when able, help fill scheduling gaps in response to store needs.
• Collaborate with colleagues and, when able and needed, support other stores in the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
• Company-paid holidays (for eligible scheduled hours)
• 401(k) with company match (for eligible scheduled hours)
• Comprehensive medical, dental, and vision benefits (for eligible scheduled hours)
• Healthcare and dependent care spending accounts (for eligible scheduled hours)
• Disability benefits (for eligible scheduled hours)
• Life insurance (for eligible scheduled hours)
• Transit benefits (for eligible scheduled hours)
• Tuition reimbursement (for eligible scheduled hours)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed