Bookseller - Temporary
About The Position
A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, connecting readers with books and other products, and helping maintain an attractive, clean, and efficiently run store. The role includes providing quick, professional service at the register; unpacking and shelving deliveries; maintaining displays and backstock; and supporting colleagues and the café team when needed. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and helpful attitude, willingness to learn, and enthusiasm for bookselling. They may be asked to support other stores in the wider Cluster when able and needed. Booksellers receive training in operational competencies, including using registers, computers, tablets, programs, and other tools; merchandising books and other product categories; processing deliveries; locating products with BookMaster and other information tools; and understanding loss prevention procedures and de-escalation techniques. As they develop, they build knowledge across books and other store departments, maintain sections, make recommendations, and support sales objectives. Booksellers who master the role are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- Flexibility and responsiveness to store scheduling needs, including availability around a store open from early mornings to late evenings every day, including weekends and most holidays.
- Positive, purposeful, energetic, and reliable approach to assigned work.
- Considerate and supportive teamwork.
- Cheerful, helpful customer service.
- Aptitude and willingness to learn new skills and knowledge.
- Comfort using registers, computers, tablets, programs, and other tools.
- Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Responsibilities
- Welcome customers, answer questions, and help them find suitable books and products.
- Maintain an attractive, clean, and organized store and product presentation.
- Operate the register quickly, competently, and professionally.
- Unpack and receive deliveries and shelve products accurately and efficiently.
- Use technology and store information tools, including BookMaster, to locate products.
- Support the café team when needed.
- Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
- Build knowledge of books, toys, games, hobbies, collectibles, music, movies, and newsstand products.
- Maintain store sections and backstock and present books and other products effectively.
- Make book recommendations and help customers with their shopping.
- Support sales objectives and communicate knowledge of featured titles, memberships, preorders, and new releases to customers and colleagues.
- Maintain reliable and punctual attendance, be flexible to help fill scheduling gaps, and support colleagues.
- Support other stores in the wider Cluster when able and needed.
- Comply with company policies and procedures.
Benefits
- Employee discount
- Employee Assistance Program (EAP)
- Sick pay
- Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
- Company-paid holidays for employees scheduled 20 or more hours per week
- Transit benefits for employees scheduled 20 or more hours per week
- 401(k) with company match for employees scheduled 20 or more hours per week
- Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week
- Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
- Disability benefits for employees scheduled 30 or more hours per week
- Life insurance for employees scheduled 30 or more hours per week
- Tuition reimbursement for employees scheduled 30 or more hours per week
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
