Bookseller - Temporary

Barnes & Noble•Danbury, CT

20d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain merchandising and visual presentation, operate registers, receive and shelve deliveries, locate products using store resources, support the café team when needed, and follow loss-prevention and de-escalation procedures. As experience grows, Booksellers build knowledge across books and other store product categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. With demonstrated mastery, the expected next career step is Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; the store is open early mornings through late evenings, every day, including weekends and most holidays.
Positive, energetic, purposeful, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and acquire store knowledge.
Willingness to support store operations and the café team when needed.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a bookseller.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain attractive store presentation, displays, merchandising, and cleanliness.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, and other tools.
Find books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories including toys, games, hobbies, collectibles, music, movies, and newsstand products.
Maintain store sections and backstock and present books and products in an interesting and attractive manner.
Make book recommendations and assist customers with shopping throughout the store.
Support sales objectives and initiatives such as Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Fill scheduling gaps when able and support other stores in the Cluster when able and needed.
Comply with company policies and procedures.