Bookseller - Temporary

Barnes & Noble•Southbury, CT

20d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, tidying displays, and serving customers at the register in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They work as part of a busy team and are trained to master the operational competencies of a Barnes & Noble bookseller, including using store technology, merchandising, register operation, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, they are expected to develop bookselling knowledge and skills, contribute increasingly to the bookstore team, and advance toward the Senior Bookseller career step as they demonstrate mastery. Booksellers must comply with company policies and procedures. Benefits vary according to scheduled weekly hours and location. Offerings described include an employee discount, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, comprehensive health benefits, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement. Benefits are subject to plan terms and may vary by location and state regulations.

Requirements

Demonstrate reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Take a positive, purposeful, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and acquire knowledge about the store and its products.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help readers find suitable books and other products.
Maintain attractive store presentation and cleanliness, including tidying displays and merchandising books, gifts, toys, and other product categories.
Operate registers quickly, competently, and reliably while providing professional customer service.
Support receiving and unpacking deliveries and accurately shelve products.
Use product knowledge, colleagues, BookMaster, and available information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and problematic behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain store sections and backstock and present books and other products in an interesting and attractive manner.
Make effective book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Help colleagues and support other stores in the Cluster when able and needed.
Comply with company policies and procedures.