Bookseller - Temporary

Barnes & Noble•Boynton Beach, FL

21d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also contributes to the store’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and serving customers at the register in a friendly and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in the operational competencies of the role, including using store technology, merchandising, operating registers, processing deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when support is needed across the wider Cluster. As they gain experience, Booksellers build knowledge of books and other store products, maintain sections and backstock, make recommendations, and support sales objectives and new releases. They are expected to comply with company policies and procedures. The stated career path provides an opportunity to advance to Senior Bookseller as skills and mastery develop.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; the store is open from early mornings to late evenings every day, including weekends and most holidays.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to support the café team when needed.
Ability to understand and follow loss-prevention procedures and de-escalation techniques.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store presentation, including merchandising, displays, and cleanliness.
Unpack deliveries and shelve products efficiently and accurately.
Operate the register quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, and other tools.
Support the receiving and unpacking of deliveries and maintain sections and backstock.
Locate books and products using personal and colleagues’ knowledge, BookMaster, and other available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
Use product knowledge to maintain sections and make recommendations to customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Work collaboratively with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 hours or more per week)
Company-paid holidays (for employees scheduled 20 hours or more per week)
Transit benefits (for employees scheduled 20 hours or more per week)
401(k) with company match (for employees scheduled 20 hours or more per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more per week)
Disability benefits (for employees scheduled 30 hours or more per week)
Life insurance (for employees scheduled 30 hours or more per week)
Tuition reimbursement (for employees scheduled 30 hours or more per week)