Bookseller - Temporary

Barnes & Noble•Northville, MI

22d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming and assisting customers, connecting readers with books and other products, maintaining store presentation, and helping the store run efficiently. The role includes unpacking and shelving deliveries, tidying displays, operating registers, and providing professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. They are trained to use store technology, maintain merchandising and visual presentation across product categories, operate registers, receive and shelve merchandise, locate products using available tools, support the café team when needed, and follow loss-prevention and de-escalation procedures. As they gain experience, Booksellers build knowledge of books and other merchandise, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may work in other stores when able and needed to support the wider Cluster. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when possible.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store presentation, including merchandising, displays, and cleanliness.
Unpack and receive deliveries and shelve merchandise efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store product categories.
Maintain sections and backstock and present merchandise in an interesting and attractive manner.
Make book and product recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.