Bookseller - Temporary

Barnes & Noble•Kahului, HI

22d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They will be trained to use store technology, maintain merchandising and visual presentation, operate registers, receive and shelve merchandise, locate products using available resources, assist the café team when needed, and follow loss-prevention and de-escalation practices. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may be asked to support other stores in the wider Cluster when available and needed. As their knowledge develops, Booksellers maintain sections and backstock, make recommendations, and support sales objectives across books and other store categories. The role complies with company policies and procedures and offers a career path toward Senior Bookseller as skills develop.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for a store that is open early mornings through late evenings, weekends, and most holidays.
A positive, energetic, purposeful, and reliable approach to assigned work.
A considerate and supportive attitude toward colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge about the store.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, cleanliness, displays, and merchandising across books and other product categories.
Unpack deliveries, support receiving, and shelve merchandise accurately and efficiently.
Operate the register quickly, competently, and reliably while providing professional customer service.
Use registers, computers, tablets, programs, BookMaster, and other available information tools.
Assist the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of books and other store categories and use it to maintain sections and backstock.
Make effective book and product recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and, when able and needed, collaborate with other stores in the wider Cluster.
Comply with company policies and procedures.