Bookseller - Temporary

Barnes & Noble•Flowood, MS

22d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, connecting readers with books and other products, maintaining attractive store displays, and helping ensure the store runs efficiently. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to be reliable, punctual, positive, supportive of colleagues, cheerful with customers, willing to learn, and flexible in responding to store needs. Booksellers learn and perform operational duties such as using registers, computers, tablets, programs, and other tools; maintaining book and product presentation and store cleanliness; serving customers at the register; receiving and shelving deliveries; locating products using personal and colleagues’ knowledge and available information tools; supporting the café team when needed; and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster if able and needed. As they gain experience, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. The role offers a career path toward Senior Bookseller as Booksellers develop and demonstrate mastery of the required skills. Employees must comply with company policies and procedures. This position is temporary.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs; the store is open early mornings through late evenings every day, including weekends and most holidays.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate approach to colleagues and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to support the café team when needed.
Ability to learn and follow loss-prevention procedures and de-escalation techniques.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs.
Perform assigned work energetically and reliably, and support colleagues with kindness and consideration.
Learn and use registers, computers, tablets, programs, and other store tools efficiently.
Maintain book presentation, gifting, toys, other product displays, and store cleanliness through merchandising and visual merchandising.
Operate the register competently and serve customers quickly and reliably.
Support receiving and unpacking deliveries and accurately shelve products.
Locate books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories including educational toys and games, specialty games, hobby and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and use product knowledge to assist customers.
Make book recommendations and support sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Comply with company policies and procedures.
Support other stores in the wider Cluster if able and needed.