Bookseller - Temporary

Barnes & Noble•Boynton Beach, FL

22d

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and connecting readers with appropriate books and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers to provide professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The position is part of a busy team and involves learning operational competencies across the bookstore, including technology use, merchandising, register operation, receiving and shelving, product lookup, café support when needed, and loss prevention. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, they develop product and bookselling knowledge, maintain sections and backstock, make recommendations, and support sales objectives. With demonstrated mastery, the expected next career step is Senior Bookseller. The role also requires compliance with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and willing to help others.
Provide cheerful and helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using varied technology and tools.
Develop merchandising, visual merchandising, register, receiving, shelving, and product-finding skills.
Understand loss prevention procedures and de-escalation techniques.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store presentation, including book sections, displays, gifting, toys, and other product categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available tools.
Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and present books in an interesting and attractive manner.
Make effective book and product recommendations to customers.
Support sales objectives and promote products and initiatives such as Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Provide support at other stores when able and needed to assist the wider Cluster.
Comply with company policies and procedures.