Bookseller - Temporary

Barnes & Noble•Leominster, MA

22d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at registers. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, helpfulness toward customers, and a willingness to learn. They work as part of a busy team and are trained to use store technology, merchandise and maintain product sections, operate registers, receive and shelve deliveries, locate products using available tools, assist the café team when needed, and follow loss-prevention and de-escalation procedures. As their experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The position may involve working in other stores when needed and when the employee is able. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they demonstrate mastery of the role’s skills.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability that may accommodate early mornings, late evenings, weekends, and most holidays.
A positive, purposeful, energetic, and reliable approach to assigned work.
Consideration and helpfulness toward colleagues and customers.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Physical ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store presentation, including displays, merchandising, cleanliness, sections, and backstock.
Unpack and shelve deliveries efficiently and accurately.
Operate registers to provide quick, friendly, and reliable customer service.
Use store technology and information tools to locate books and products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories, including toys, games, hobbies, collectibles, music, movies, and newsstand products.
Make book recommendations and assist customers with shopping throughout the store.
Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and contribute to the wider store cluster, including working in other stores if able and needed.
Comply with company policies and procedures.

Benefits

Employee Discount
Employee Assistance Program (EAP)
Sick Pay
Paid Time Off, including paid Maternity and Parental Leave (for employees scheduled 20 hours or more per week)
Company Paid Holidays (for employees scheduled 20 hours or more per week)
Transit benefits (for employees scheduled 20 hours or more per week)
401(k) with Company Match (for employees scheduled 20 hours or more per week)
Comprehensive medical, dental, and vision health benefits (for employees scheduled 30 hours or more per week)
Healthcare and Dependent Care Spending Accounts (for employees scheduled 30 hours or more per week)
Disability Benefits (for employees scheduled 30 hours or more per week)
Life Insurance (for employees scheduled 30 hours or more per week)
Tuition Reimbursement (for employees scheduled 30 hours or more per week)