Bookseller - Temporary

Barnes & Noble•Richardson, TX

22d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and serving customers at the register in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. The position involves learning and applying operational skills across the store, including merchandising, register operation, receiving and shelving products, locating items, supporting the café when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role includes physical activity such as prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
A positive, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently after training.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to support the café team when needed and to work in other stores when able and needed.

Responsibilities

Welcome customers cheerfully, answer questions, and connect readers with appropriate titles and products.
Maintain an attractive store presentation by tidying displays and developing merchandising skills across books, gifting, toys, and other product categories.
Operate registers quickly, competently, and reliably to provide professional customer service.
Support receiving and unpacking deliveries and accurately shelve products.
Find books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and present books and other products attractively.
Make effective book and product recommendations to customers.
Support sales objectives and products such as Monthly Picks, Book of the Year, Membership, preorders, and new releases; share relevant knowledge with customers and colleagues.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Work in other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.