Bookseller - Temporary

Barnes & Noble•Modesto, CA

22d•Onsite

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to work positively and reliably, support colleagues, provide cheerful customer service, learn new skills, and enjoy bookselling. Booksellers are trained to use store technology and tools, maintain book and product displays, operate registers, receive and shelve deliveries, locate products using available resources, assist the café team when needed, and follow loss-prevention and de-escalation procedures. As their knowledge grows, Booksellers maintain sections and backstock, make recommendations, and support sales objectives across books and other store categories. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when able and needed to support the wider Cluster. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop mastery of the role.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, willing, energetic, and reliable approach to assigned work.
Supportive and considerate manner with colleagues.
Cheerful, helpful customer-service approach.
Aptitude and willingness to learn new skills and knowledge.
Ability to use varied technology and tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Ability to work in other stores when able and when needed to support the wider Cluster.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, merchandising, and cleanliness.
Operate registers quickly, accurately, and professionally.
Receive and unpack deliveries and shelve products efficiently and accurately.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories.
Maintain sections and backstock and present products in an interesting and attractive manner.
Make book and product recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, and preorders.
Support colleagues and help fill scheduling gaps when able.
Comply with company policies and procedures.