Bookseller - Temporary
About The Position
A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping them find books and other products. The role also supports the bookstore’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering store operations and technology, developing merchandising and product knowledge, supporting the café team when needed, and following loss-prevention procedures. Physical work includes prolonged standing, repetitive bending, lifting, and frequent walking. Employees may work at other stores when able and as needed to support the wider cluster. As their experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. Booksellers who demonstrate mastery are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
- A positive, purposeful, energetic, and reliable approach to assigned work.
- A supportive and considerate approach to colleagues.
- Cheerful, helpful customer service.
- Aptitude and willingness to learn new skills and acquire store knowledge.
- Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
- Ability to perform prolonged standing, repetitive bending, lifting, and frequent walking.
- Willingness to work in other stores when able and as needed to support the wider cluster.
Responsibilities
- Welcome customers, answer questions, and help connect them with appropriate books and products.
- Maintain the attractive presentation and cleanliness of the store, including merchandising books, gifts, toys, and other product categories.
- Operate registers quickly, competently, and reliably.
- Support receipt and unpacking of deliveries and accurately shelve merchandise.
- Use product knowledge, colleagues, BookMaster, and other available information tools to locate books and products.
- Support the café team when needed.
- Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
- Develop book knowledge across fiction, nonfiction, and children’s books and use it to maintain sections and make customer recommendations.
- Learn about educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products; maintain sections and backstock and assist customers.
- Support sales objectives and products, including Monthly Picks, Book of the Year, membership, preorders, and new releases.
- Maintain reliable and punctual attendance, respond flexibly to store scheduling needs when able, and support colleagues.
- Comply with company policies and procedures.
Benefits
- Employee discount
- Employee Assistance Program (EAP)
- Sick pay
- Paid time off, subject to scheduled hours and eligibility
- Paid maternity and parental leave
- Company-paid holidays
- 401(k) with company match
- Medical, dental, and vision benefits for eligible employees
- Healthcare and dependent care spending accounts
- Disability benefits
- Life insurance
- Transit benefits
- Tuition reimbursement
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
