Bookseller - Temporary

Barnes & Noble•Panama City Beach, FL

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They work as part of a busy team and are trained to master the operational competencies required in a Barnes & Noble bookstore. The role involves using store technology; maintaining book, gift, toy, and other product presentations; operating registers; receiving and shelving deliveries; locating products using personal knowledge, colleagues, BookMaster, and other information tools; assisting the café team when needed; and following loss-prevention and de-escalation procedures. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and needed to support the wider Cluster. As their experience grows, Booksellers develop knowledge of books and other store merchandise, maintain sections and backstock, make customer recommendations, and help promote sales initiatives and new releases. With demonstrated mastery of the role’s skills, they are expected to advance to Senior Bookseller. They must comply with company policies and procedures.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
  • Approach work positively and willingly, completing assigned tasks purposefully, energetically, and reliably.
  • Be supportive and considerate of colleagues and helpful to customers.
  • Show aptitude and willingness to learn new skills and acquire store knowledge.
  • Use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
  • Develop and use merchandising and visual merchandising skills.
  • Develop proficiency in register operation, receiving and shelving deliveries, and locating products.
  • Understand loss-prevention procedures and de-escalation techniques.
  • Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.
  • Enjoy being a bookseller.

Responsibilities

  • Welcome customers, answer questions, and help them find books and other products.
  • Maintain attractive store presentation, displays, cleanliness, and merchandising across books, gifts, toys, and other product categories.
  • Operate registers quickly, competently, and reliably while providing professional customer service.
  • Support receiving and unpacking deliveries and accurately shelve merchandise.
  • Find books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
  • Build knowledge of fiction, nonfiction, children’s books, and other merchandise categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
  • Maintain merchandise sections and backstock and make effective book and product recommendations to customers.
  • Support sales objectives and promotions, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Comply with company policies and procedures.
  • Work at other stores when able and needed to support the wider Cluster.

Benefits

  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
  • Paid Time Off, including paid Maternity and Parental Leave (for employees scheduled 20 or more hours per week)
  • Company Paid Holidays (for employees scheduled 20 or more hours per week)
  • Transit benefits (for employees scheduled 20 or more hours per week)
  • 401(k) with Company Match (for employees scheduled 20 or more hours per week)
  • Comprehensive health benefits, including medical, dental, and vision (for employees scheduled 30 or more hours per week)
  • Healthcare and Dependent Care Spending Accounts (for employees scheduled 30 or more hours per week)
  • Healthcare Spending Account (for employees scheduled 30 or more hours per week)
  • Disability Benefits (for employees scheduled 30 or more hours per week)
  • Life Insurance (for employees scheduled 30 or more hours per week)
  • Tuition Reimbursement (for employees scheduled 30 or more hours per week)
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