Bookseller - Temporary

Barnes & Noble•Devon, PA

22d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role requires learning operational competencies and product knowledge, including merchandising, register operation, receiving and shelving, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The position may involve helping at other stores in the wider Cluster when needed and possible. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they demonstrate mastery of the role’s skills.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability that can support a store open early mornings through late evenings, every day, including weekends and most holidays.
Positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful customer service and willingness to go out of the way to help customers.
Aptitude and willingness to learn new skills and acquire store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate books and products.
Maintain attractive store presentation and help ensure efficient store operations.
Unpack and shelve deliveries; maintain displays, sections, and backstock.
Operate registers competently and provide quick, friendly, reliable customer service.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available tools, to locate products and perform work.
Maintain book presentation, cleanliness, and visual merchandising across books, gifting, toys, and other product categories.
Support receiving and accurate shelving of deliveries.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Use product knowledge to maintain sections, make customer recommendations, and support sales objectives such as Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Fill scheduling gaps when able and support other stores in the Cluster when needed and possible.
Comply with company policies and procedures.