Bookseller - Temporary

Barnes & Noble•Whitehall, PA

22d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the store team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports the presentation and efficient operation of the bookstore by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The position requires learning operational competencies including using store technology, merchandising and maintaining cleanliness, operating registers, receiving and shelving deliveries, locating products with available information tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. Employees who master the role's skills are expected to advance to Senior Bookseller. Booksellers must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. Employees may work in other stores when able and needed to support the wider Cluster.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including the possibility of filling scheduling gaps.
Bring a positive, purposeful, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and willing to help others.
Provide cheerful and helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
Develop merchandising and visual merchandising skills.
Be willing to support the café team when needed.
Perform prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation, displays, and cleanliness.
Unpack and shelve deliveries and maintain sections and backstock effectively.
Operate registers quickly, competently, and reliably.
Use store technology and information tools to locate books and other products.
Support the receiving process and accurate shelving of merchandise.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support as needed; use de-escalation techniques.
Build knowledge of books and other store categories and use it to maintain sections and help customers.
Make effective book recommendations and support sales objectives, promotions, memberships, preorders, products, and new releases.
Comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.