Bookseller Jobs

About The Position

Requirements

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
• Bring a positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
• Be supportive and considerate of colleagues and helpful to customers.
• Show aptitude and willingness to learn new skills and acquire store knowledge.
• Be comfortable and efficient using varied technology and tools.
• Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.
• Comply with company policies and procedures.

Responsibilities

• Welcome customers, answer questions, and help connect them with suitable books and other products.
• Maintain attractive store presentation, including tidying displays and maintaining book and product sections.
• Unpack and receive deliveries and shelve products efficiently and accurately.
• Operate registers quickly and reliably while providing professional customer service.
• Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
• Maintain visual merchandising and cleanliness across books, gifting, toys, and other product categories.
• Locate books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
• Use product knowledge to maintain sections and backstock, assist customers, and make book recommendations.
• Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
• Comply with company policies and procedures.
• Work in other stores when able and when needed to support the wider Cluster.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• 401(k) with company match
• Transit benefits
• Comprehensive health benefits, including medical, dental, and vision coverage
• Healthcare and dependent care spending accounts
• Healthcare spending account
• Disability benefits
• Life insurance
• Tuition reimbursement