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A Bookseller is an integral member of the bookstore team, welcoming and helping customers, connecting readers with books and other products, maintaining attractive store presentation, and supporting efficient store operations. The role includes customer service, register operation, merchandising, receiving and shelving deliveries, and assisting the café team when needed. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, a cheerful customer-service manner, and willingness to learn. Booksellers are trained to use store technology and information tools, maintain book and other product displays, operate registers, receive and shelve deliveries accurately, locate products, and follow loss-prevention and de-escalation procedures. The work is physically active and may involve supporting other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales priorities and new releases. The stated career path provides an opportunity to advance to Senior Bookseller after demonstrating mastery of the role’s skills. Benefits vary according to scheduled weekly hours and location, and are subject to plan terms and change.
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