Bookseller - Temporary

Barnes & Noble•Orion Township, MI

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team and helps make the bookstore a welcoming place for readers and the community. The Bookseller greets customers, answers questions, recommends books and other products, and provides quick, friendly, professional service at the register. The role also supports store operations by unpacking and shelving deliveries, maintaining attractive and clean displays, and helping the store run efficiently. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and purposeful approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in store technology, merchandising, register operations, receiving and shelving, locating products, café support, loss prevention, and de-escalation. The job involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help support sales objectives and new releases. The role is a step in a career path that may lead to Senior Bookseller as skills develop. Employees are expected to comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
  • A positive, purposeful, energetic, and reliable approach to assigned work.
  • A supportive and considerate attitude toward colleagues.
  • A cheerful and helpful approach to customers.
  • Aptitude and willingness to learn new skills and acquire store knowledge.
  • Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find suitable books and products.
  • Provide quick, friendly, and professional service at the register.
  • Unpack and shelve deliveries and maintain store displays, cleanliness, and presentation.
  • Use registers, computers, tablets, programs, BookMaster, and other available information tools.
  • Maintain book, gifting, toy, and other product sections and backstock.
  • Make book and product recommendations and share knowledge of products and sales objectives with customers and colleagues.
  • Support receiving, accurate shelving, and efficient store operations.
  • Support the café team when needed.
  • Follow loss prevention procedures, recognize theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
  • Maintain reliable and punctual attendance, work flexibly when able, and support colleagues.
  • Collaboratively support other stores in the wider Cluster when able and needed.
  • Comply with company policies and procedures.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
  • Company-paid holidays for employees scheduled 20 or more hours per week.
  • Transit benefits for employees scheduled 20 or more hours per week.
  • 401(k) with company match for employees scheduled 20 or more hours per week.
  • Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
  • Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
  • Disability benefits and life insurance for employees scheduled 30 or more hours per week.
  • Tuition reimbursement for employees scheduled 30 or more hours per week.
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