Bookseller - Temporary

Barnes & Noble•Newburgh, NY
•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by maintaining displays, unpacking and shelving deliveries, and operating registers with friendly, professional service. Booksellers learn and demonstrate operational competencies across the store, including using registers and other technology, merchandising books and non-book products, receiving and shelving deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. The role involves substantial physical activity, including prolonged standing, repetitive bending, lifting, and walking. Booksellers may also support other stores in the wider Cluster when able and needed. As they develop, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The position is a step in a career path that may lead to Senior Bookseller. Employees are expected to comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs; the store operates from early mornings to late evenings every day, including weekends and most holidays.
  • Positive, willing, hardworking, and reliable approach to assigned tasks.
  • Supportive and considerate conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and acquire store knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers cheerfully, answer questions, and help them find books and other products.
  • Maintain attractive store presentation, including displays, merchandising, cleanliness, sections, and backstock.
  • Unpack and receive deliveries and accurately shelve products.
  • Operate registers quickly, reliably, and professionally.
  • Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Make effective book recommendations and help customers with their shopping.
  • Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Maintain reliable, punctual attendance and be flexible in responding to store scheduling needs.
  • Support colleagues and, when able and needed, other stores in the wider Cluster.
  • Comply with all company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
  • Company-paid holidays (for eligible scheduled hours)
  • 401(k) with company match (for eligible scheduled hours)
  • Transit benefits (for eligible scheduled hours)
  • Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
  • Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
  • Disability benefits (for employees scheduled 30 hours or more)
  • Life insurance (for employees scheduled 30 hours or more)
  • Tuition reimbursement (for employees scheduled 30 hours or more)
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