Bookseller - Temporary

Barnes & Noble•Liverpool, NY

14d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The position requires mastering operational competencies, including using store technology, maintaining merchandising and visual presentation, serving customers at the register, receiving and shelving merchandise, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge across books and other product categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Employees may work in other stores when able and when needed to support the wider Cluster. The role involves prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop and demonstrate mastery of the role’s skills. The position is temporary. The stated starting hourly rate is $16.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled hours and location. For fewer than 20 hours per week, listed benefits are Employee Discount, EAP, and Sick Pay. For 20 to 29.99 hours, listed benefits additionally include Paid Time Off, paid maternity and parental leave, company-paid holidays, transit, and a 401(k) with company match. For 30 or more hours, listed benefits additionally include comprehensive medical, dental, and vision benefits; healthcare and dependent care spending accounts; disability benefits; life insurance; transit; and tuition reimbursement. Benefits are subject to plan terms and may vary by location and state regulations.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including potential shifts at early morning or late evening hours, weekends, and most holidays.
Positive, purposeful, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain the store’s presentation and cleanliness, including displays, merchandising, visual merchandising, sections, and backstock.
Operate registers quickly, competently, and reliably.
Support receiving and unpacking deliveries and accurately shelve merchandise.
Locate books and other products using personal or colleagues’ knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories, including educational toys and games, specialty games, hobby and collectibles, music and movies, and Newsstand.
Make effective recommendations and help customers throughout varied sections.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Fill scheduling gaps when able and support other stores in the Cluster when able and needed.
Comply with company policies and procedures.