Bookseller - Temporary

Barnes & Noble•Rockwall, TX
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, connecting readers with books and other products, and helping maintain an attractive, clean, and efficiently operated store. The role includes customer service, register operation, unpacking and shelving deliveries, maintaining displays, and supporting the café team when needed. Booksellers are expected to demonstrate reliable attendance, flexibility to meet store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store technologies, merchandising, visual presentation, receiving and shelving, product lookup, loss prevention, and de-escalation. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and product launches. The role offers a progression path to Senior Bookseller as skills develop. Employees must comply with company policies and procedures.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including the possibility of filling scheduling gaps.
  • Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
  • Be supportive and considerate of colleagues.
  • Provide cheerful, helpful customer service.
  • Show aptitude and willingness to learn new skills and store knowledge.
  • Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
  • Develop merchandising, visual merchandising, register, receiving, shelving, and product-location skills.
  • Understand loss prevention procedures and de-escalation techniques.
  • Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find suitable books and products.
  • Operate registers quickly, professionally, and reliably.
  • Maintain attractive, clean, and well-presented store displays and sections.
  • Unpack and receive deliveries, then shelve products efficiently and accurately.
  • Use store technology and information tools, including BookMaster, to locate products.
  • Support the café team when needed.
  • Follow loss prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
  • Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products.
  • Make effective book recommendations and help customers with their shopping.
  • Support sales objectives such as Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Maintain sections and backstock effectively.
  • Support colleagues and, when able and needed, other stores in the wider Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Comprehensive medical, dental, and vision benefits
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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