Bookseller - Temporary

Barnes & Noble • Waterloo, IA

14d • Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with suitable titles and products, maintaining store presentation, helping unpack and shelve deliveries, and operating registers in a quick, friendly, professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and helpful approach to work and colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling.

The role requires learning operational competencies including using store technology, merchandising and maintaining cleanliness, operating registers, receiving and shelving deliveries, locating products with available tools, supporting the café when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster when able and needed.

With experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. They are expected to comply with company policies and procedures. As skills develop, the role can lead to advancement to Senior Bookseller.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
• Positive, purposeful, energetic, and reliable approach to assigned tasks.
• Considerate and supportive conduct toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and acquire store knowledge.
• Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
• Willingness to support the café team and to learn and follow loss-prevention procedures and de-escalation techniques.

Responsibilities

• Welcome customers, answer questions, and help connect readers with appropriate titles and products.
• Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
• Unpack and receive deliveries and shelve products efficiently and accurately.
• Operate registers quickly, competently, and reliably.
• Use store technology and information tools to locate books and other products.
• Support the café team when needed.
• Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
• Maintain sections and backstock and present books and other products in an interesting and attractive manner.
• Make book recommendations and help customers with their shopping throughout varied sections.
• Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Maintain reliable and punctual attendance, respond flexibly to store needs, and support colleagues.
• Comply with company policies and procedures.
• Support other stores in the wider Cluster when able and needed.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for qualifying scheduled hours.
• Company-paid holidays for qualifying scheduled hours.
• 401(k) with company match for qualifying scheduled hours.
• Comprehensive medical, dental, and vision benefits for qualifying scheduled hours.
• Healthcare and dependent care spending accounts for qualifying scheduled hours.
• Disability benefits for qualifying scheduled hours.
• Life insurance for qualifying scheduled hours.
• Transit benefits for qualifying scheduled hours.
• Tuition reimbursement for qualifying scheduled hours.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed