Bookseller - Temporary

Barnes & Noble•Columbia, SC

14d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and hardworking approach, consideration for colleagues, cheerful customer service, and willingness to learn. The role requires learning operational competencies such as using store technology, merchandising and maintaining the store, processing sales, receiving and shelving deliveries, locating products, supporting the café team when needed, and following loss prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may also work at other stores when able and needed to support the wider Cluster. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, recommend products to customers, and support sales objectives. Booksellers who master the role’s skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. This position is temporary.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
Positive, hardworking, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation, cleanliness, displays, and merchandise sections.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Make effective book and product recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, and preorders.
Maintain store sections and backstock and share product knowledge with customers and colleagues.
Work at other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.