Bookseller - Temporary

Barnes & Noble•Kalispell, MT

14d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The position involves mastering bookstore operations, developing product and bookselling knowledge, supporting sales objectives, and following company policies and procedures. As experience and skills develop, the Bookseller is expected to advance toward the Senior Bookseller career step. The work is physically active and includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. The store is open early mornings through late evenings every day, including weekends and most holidays.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hard-working, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Comfortably and efficiently use varied technology and store tools.
Be able to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and connect readers with appropriate titles and products.
Maintain attractive store presentation, including book and product displays, cleanliness, sections, and backstock.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers competently and provide quick, friendly, professional service.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster, to assist with store operations and product searches.
Develop and apply merchandising and visual merchandising skills across books, gifting, toys, and other product categories.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Use product knowledge to make recommendations, maintain sections, assist customers, and support sales objectives including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.