Bookseller - Temporary

Barnes & Noble•Flower Mound, TX

14d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility where possible, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. Booksellers learn and perform operational duties including using registers, computers, tablets, programs, and other tools; merchandising and maintaining store cleanliness; processing and shelving deliveries accurately; finding products using personal knowledge, colleagues, BookMaster, and other information tools; supporting the café team when needed; and following loss-prevention procedures and de-escalation techniques. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may support other stores in the wider Cluster if able and needed. As they gain experience, Booksellers develop knowledge of fiction, nonfiction, children’s books, and other store categories. They maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. The role offers a career path toward Senior Bookseller as skills and expertise develop. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and willing to help the team.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable using varied technology, including registers, computers, tablets, programs, and other tools.
Perform physical activity including prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, displays, cleanliness, and efficient store operations.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate the register quickly, competently, and reliably.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
Maintain book and other product sections and backstock, including gifting, toys, games, hobbies, collectibles, music, movies, and Newsstand.
Make book and product recommendations and share knowledge with customers and colleagues.
Support sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support as appropriate.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
Company-paid holidays for employees scheduled 20 or more hours per week.
Transit benefits for employees scheduled 20 or more hours per week.
401(k) with company match for employees scheduled 20 or more hours per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
Disability benefits and life insurance for employees scheduled 30 or more hours per week.
Tuition reimbursement for employees scheduled 30 or more hours per week.