Bookseller - Temporary

Barnes & Noble•Manhasset, NY

14d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, tidying displays, and providing quick, friendly service at the registers. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training and are expected to become proficient in the operational competencies of the role, including using store technology, merchandising, operating registers, receiving and shelving merchandise, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge of books and other store product categories, maintain sections and backstock, make recommendations, and support sales objectives. As they demonstrate mastery of the role, they are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and willingly, performing assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop and apply merchandising and visual merchandising skills.
Become proficient at operating a register and receiving, unpacking, locating, and shelving merchandise.
Learn and follow loss-prevention procedures and de-escalation techniques.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain the attractive presentation and cleanliness of the store, including book and other product displays.
Unpack and shelve deliveries and maintain backstock efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Use product knowledge to maintain sections, make customer recommendations, and support sales objectives and new releases.
Collaborate with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for eligible scheduled hours
Company-paid holidays for eligible scheduled hours
401(k) with company match for eligible scheduled hours
Transit benefits for eligible scheduled hours
Comprehensive medical, dental, and vision benefits for eligible scheduled hours
Healthcare and dependent care spending accounts for eligible scheduled hours
Disability benefits for eligible scheduled hours
Life insurance for eligible scheduled hours
Tuition reimbursement for eligible scheduled hours