Bookseller - Temporary

Barnes & Noble•Boca Raton, FL

14d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. Booksellers receive training in the store’s operational competencies, including using registers and other technology, merchandising and maintaining clean and attractive product sections, processing deliveries, shelving accurately, locating products with available information tools, supporting the café when needed, and following loss-prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in the wider Cluster when able and needed. As their knowledge develops, Booksellers maintain store sections and backstock, recommend books, and support sales objectives such as Our Monthly Picks, Book of the Year, Membership, and preorders. They also build knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products. Booksellers who master the role are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able; stores are open early mornings to late evenings, including weekends and most holidays.
Positive, energetic, purposeful, and reliable approach to assigned work.
Considerate and supportive behavior toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge of the store.
Comfort and efficiency using technology such as registers, computers, tablets, programs, and other tools.
Physical ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to support the café team when needed.
Ability to understand and follow loss-prevention procedures and de-escalation techniques.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, product sections, and cleanliness through merchandising.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use book and product knowledge, colleagues, BookMaster, and other information tools to locate products and make recommendations.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge across books and other store categories, maintain sections and backstock, and assist customers with shopping.
Support sales objectives and promote featured books, products, and new releases to customers and colleagues.
Maintain reliable and punctual attendance, be flexible when able to fill scheduling gaps, and support colleagues.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)