Bookseller - Temporary

Barnes & Noble•Fresno, CA
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, helping create a welcoming place for readers and the community. The role involves greeting customers, answering questions, connecting readers with appropriate books and products, and providing quick, friendly, professional service at the register. Booksellers also help keep the store attractive and operating efficiently by unpacking and shelving deliveries, maintaining displays, and keeping product sections and backstock organized. The position requires learning and applying operational skills across the store, including using registers, computers, tablets, programs, and other tools; merchandising books and other products; finding items with available information tools; supporting receiving and shelving; and assisting the café team when needed. Booksellers are also expected to understand loss-prevention procedures and de-escalation techniques, and to identify and seek support for theft or problematic behavior. As their knowledge grows, Booksellers develop familiarity with the store’s books and other product categories, maintain sections, make recommendations, and support sales objectives and new releases. They are expected to comply with company policies and procedures and may work at other stores when able and needed to support the wider Cluster. The role’s physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller.

Requirements

  • Demonstrate reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store needs, including filling scheduling gaps when able.
  • Bring a positive, purposeful, energetic, and reliable approach to assigned work.
  • Be supportive and considerate of colleagues and cheerful and helpful with customers.
  • Show aptitude and willingness to learn new skills and acquire knowledge of the store.
  • Be comfortable using varied technology, including registers, computers, tablets, programs, and other tools.
  • Be able to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
  • Enjoy being a bookseller.

Responsibilities

  • Welcome customers, answer questions, and help connect them with suitable books and products.
  • Provide quick, friendly, and professional service at the register.
  • Help unpack and shelve deliveries and keep displays, store sections, and backstock attractive and organized.
  • Use registers, computers, tablets, programs, BookMaster, and other information tools comfortably and efficiently.
  • Maintain book presentation, store cleanliness, and visual merchandising in gifting, toys, and other product categories.
  • Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
  • Build knowledge of fiction, nonfiction, children’s books, and other store categories, including toys, games, hobbies, collectibles, music, movies, and Newsstand.
  • Make book recommendations and support sales objectives, products, and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
  • Maintain reliable, punctual attendance and be flexible in responding to store scheduling needs.
  • Comply with company policies and procedures and, when able and needed, support other stores in the Cluster.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week
  • Company-paid holidays for employees scheduled 20 hours or more per week
  • Transit benefits for employees scheduled 20 hours or more per week
  • 401(k) with company match for employees scheduled 20 hours or more per week
  • Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week
  • Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week
  • Disability benefits for employees scheduled 30 hours or more per week
  • Life insurance for employees scheduled 30 hours or more per week
  • Tuition reimbursement for employees scheduled 30 hours or more per week
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