Bookseller - Temporary

Barnes & Noble•Minnetonka, MN

15d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, connecting readers with titles and products, maintaining the store’s presentation, and helping ensure efficient operations. The role includes unpacking and shelving deliveries, tidying displays, operating registers, and providing professional customer service. Booksellers are expected to be dependable, punctual, positive, flexible when scheduling gaps arise, supportive of colleagues, cheerful and helpful with customers, willing to learn, and enthusiastic about bookselling. Booksellers receive training and are expected to become proficient in store operations, including using registers, computers, tablets, programs and other tools; maintaining attractive and clean merchandise displays; processing customer transactions; receiving and shelving deliveries; finding products using personal and colleague knowledge, BookMaster and other information tools; assisting the café team when needed; and following loss-prevention and de-escalation procedures. Work involves prolonged standing, repetitive bending, lifting and extensive walking. Booksellers may work in other stores when able and needed to support the wider Cluster. As their experience grows, Booksellers build knowledge of books and other store merchandise, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role offers a potential career path to Senior Bookseller as skills and expertise develop. Employees must comply with company policies and procedures. The position is temporary. Starting hourly pay is $14.00, with the rate depending on experience, seniority, geographic location and other factors permitted by law. Benefits vary by scheduled hours and location. Benefits listed include employee discount, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, medical, dental and vision coverage, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
A positive, willing, hardworking and reliable approach to assigned tasks.
Consideration and support for colleagues, including willingness to help others.
A cheerful and helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs and other tools.
Ability to perform prolonged standing, repetitive bending, lifting and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate books and products.
Maintain the store’s attractive presentation and cleanliness, including book, gifting, toy and other merchandise displays.
Operate registers quickly, competently and reliably while providing professional customer service.
Receive and unpack deliveries and shelve products efficiently and accurately.
Find books and other products using personal knowledge, colleagues, BookMaster and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support for store issues.
Build knowledge of fiction, nonfiction, children’s books and other merchandise categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain sections and backstock and present books and other products in an interesting and attractive manner.
Make book recommendations and help customers with their shopping.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products and new releases.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.