Bookseller - Temporary

Barnes & Noble•Boca Raton, FL

15d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also supports the store’s daily operations by maintaining attractive displays, unpacking and shelving deliveries, tidying merchandise, and providing fast, friendly service at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store operations and are expected to become proficient in using technology and registers, merchandising, receiving and shelving deliveries, locating products with available information tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and needed. They must comply with company policies and procedures. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be comfortable and efficient using varied technology and tools.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.
Comply with company policies and procedures.

Responsibilities

Welcome customers, answer questions, and help connect them with suitable books and other products.
Maintain attractive store presentation, including tidying displays and maintaining book and product sections.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly and reliably while providing professional customer service.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Maintain visual merchandising and cleanliness across books, gifting, toys, and other product categories.
Locate books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Use product knowledge to maintain sections and backstock, assist customers, and make book recommendations.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.
Work in other stores when able and when needed to support the wider Cluster.