Bookseller - Temporary

Barnes & Noble•Snellville, GA

16d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with suitable books and products, maintaining store presentation, and helping ensure efficient operations. The role includes customer service at registers, unpacking and shelving deliveries, merchandising, and keeping displays and store areas tidy. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology and registers; maintain book, gifting, toy, and other product presentations; receive, unpack, and shelve deliveries; locate products using personal or colleague knowledge and store information tools; support the café team when needed; and follow loss-prevention and de-escalation procedures. The role involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers develop knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products. They use that knowledge to maintain sections and backstock, make recommendations, help customers, and support sales objectives and new releases. The position has a career-development path toward Senior Bookseller as skills and mastery develop. The employee must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability when able to fill scheduling gaps.
Positive, energetic, purposeful, and reliable approach to assigned work.
Considerate and supportive collaboration with colleagues.
Cheerful, helpful customer-service approach.
Aptitude and willingness to learn new skills and store knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Provide cheerful, professional, quick, and reliable service at the register.
Maintain attractive store presentation, cleanliness, displays, and product sections through merchandising and shelving.
Unpack and receive deliveries and accurately shelve products.
Use store technology, registers, computers, tablets, programs, BookMaster, and other information tools to perform work and locate products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of books and other store categories, maintain sections and backstock, and make effective recommendations to customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and be flexible in supporting scheduling needs when able.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.