Bookseller - Temporary

Barnes & Noble•Westminster, CO

16d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by maintaining displays, unpacking and shelving deliveries, and operating registers to provide friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology; maintain book, gifting, toy, and other product displays; serve customers at registers; receive and shelve deliveries; locate products using store resources; assist the café team when needed; and follow loss-prevention and de-escalation procedures. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when needed and able. As they gain experience, they develop product knowledge and merchandising skills, make recommendations, maintain sections and backstock, and support sales objectives and new releases. The stated career path provides the opportunity to advance to Senior Bookseller after developing and demonstrating mastery of the role’s skills. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for shifts across the store’s early-morning to late-evening hours, weekends, and most holidays.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, and cleanliness, including book, gifting, toy, and other product sections.
Unpack and receive deliveries, and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably while providing friendly customer service.
Use store technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of books and other store categories to maintain sections and backstock, assist customers, make recommendations, and support sales objectives and new releases.
Maintain reliable, punctual attendance and fill scheduling gaps when able.
Support colleagues and work collaboratively, including at other stores in the wider Cluster when needed and able.
Comply with company policies and procedures.