Bookseller - Temporary

Barnes & Noble•Goodyear, AZ

16d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports the attractive presentation and efficient operation of the store by maintaining displays, unpacking and shelving deliveries, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in store operations, including using registers and other technology; merchandising and maintaining product sections; receiving, unpacking, and shelving deliveries; locating products; supporting the café team when needed; and following loss prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when needed and able to support the wider Cluster. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including the possibility of shifts during early mornings, late evenings, weekends, and most holidays.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Be able to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, displays, cleanliness, and product sections.
Operate registers efficiently and provide quick, friendly, professional customer service.
Unpack and receive deliveries and shelve products accurately and efficiently.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of books across fiction, nonfiction, and children’s categories, and use it to maintain sections and make customer recommendations.
Develop knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products; maintain sections and backstock and assist customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Collaborate with colleagues and, when needed and able, support other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 hours or more per week)
Company-paid holidays (for employees scheduled 20 hours or more per week)
Transit benefits (for employees scheduled 20 hours or more per week)
401(k) with company match (for employees scheduled 20 hours or more per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more per week)
Disability benefits (for employees scheduled 30 hours or more per week)
Life insurance (for employees scheduled 30 hours or more per week)
Tuition reimbursement (for employees scheduled 30 hours or more per week)