Bookseller - Temporary

Barnes & Noble•Tustin, CA

17d

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping sections and backstock organized, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They will be trained to use store technology; maintain book, gifting, toy, and other product presentations; receive, unpack, and shelve deliveries; locate products using available resources; assist the café team when needed; and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in the wider Cluster when able and needed. As their experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help customers shop. They support sales initiatives and new releases, including Our Monthly Picks, Book of the Year, Membership, and preorders. The position complies with company policies and procedures, and the career path may progress to Senior Bookseller as the employee masters the role’s skills. The position is temporary. The posted hourly rate starts at $18.00 and may vary based on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled weekly hours and location. For employees scheduled under 20 hours per week, listed benefits include an employee discount, EAP, and sick pay. At 20–29.99 hours, listed benefits also include paid time off, paid maternity and parental leave, company-paid holidays, transit, and a 401(k) with company match. At 30 or more hours, listed benefits also include comprehensive medical, dental, and vision coverage, healthcare and dependent care spending accounts, disability benefits, life insurance, transit, and tuition reimbursement. Benefits are governed by plan terms and may change.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the possibility of shifts during early mornings, late evenings, weekends, and most holidays.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and connect them with appropriate books and products.
Maintain attractive store presentation, cleanliness, displays, sections, and backstock.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and professionally.
Use store technology and information resources to locate books and other products.
Develop book knowledge and make effective recommendations to customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Build knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Maintain reliable attendance, be flexible in responding to scheduling needs, and support colleagues.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.