Bookseller - Temporary

Barnes & Noble•Twin Falls, ID

17d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, connecting readers with books and other products, maintaining attractive store presentation, and helping the store run efficiently. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They will be trained in the operational skills required for the role, including using store technology, merchandising, register operation, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may also work at other stores when needed and able, supporting the wider Cluster. As they gain experience, they develop knowledge across books and other store categories, maintain sections and backstock, recommend products, and support sales objectives. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. The role also requires compliance with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire knowledge of the store.
Use technology comfortably and efficiently.
Develop and apply merchandising and visual merchandising skills.
Operate a register competently.
Perform prolonged standing, repetitive bending, lifting, and substantial walking.
Enjoy working as a bookseller.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain the attractive presentation and cleanliness of the store, including displays and merchandise sections.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available tools.
Maintain book, gifting, toy, and other product presentation through merchandising and visual merchandising.
Locate books and other products accurately using personal or colleagues’ knowledge and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and help customers with their shopping.
Make book and product recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Support colleagues and, when able and needed, work in other stores within the wider Cluster.
Comply with company policies and procedures.