Bookseller - Temporary

Barnes & Noble•Dickson City, PA

About The Position

A Barnes & Noble Bookseller is an integral member of the store team, welcoming customers, answering questions, and helping readers find appropriate books and other products. The role also supports daily store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store clean and organized, and operating registers to provide professional, friendly service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. The position involves mastering operational and merchandising skills, developing knowledge of books and other store products, and supporting sales goals. Booksellers may support the café team and, when able and needed, work in other stores in the wider Cluster. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. As skills develop, Booksellers are expected to progress toward the Senior Bookseller role. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including willingness to fill scheduling gaps when able; stores are open early mornings through late evenings every day, including weekends and most holidays.
Positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive conduct toward colleagues.
Cheerful and helpful customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Ability to use varied technology and tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster, to support customer service and store operations.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and present books and other products in an interesting and attractive manner.
Make effective book recommendations and help customers with their shopping.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support when appropriate.
Maintain reliable and punctual attendance and be flexible and responsive to store scheduling needs.
Support colleagues and contribute to the wider Cluster by working in other stores when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
Company-paid holidays for employees scheduled 20 or more hours per week.
401(k) with company match for employees scheduled 20 or more hours per week.
Transit benefit for employees scheduled 20 or more hours per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
Disability benefits for employees scheduled 30 or more hours per week.
Life insurance for employees scheduled 30 or more hours per week.
Tuition reimbursement for employees scheduled 30 or more hours per week.