Bookseller - Temporary

Barnes & Noble•Thornton, CO

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports store presentation and operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide prompt, professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, kindness toward colleagues, cheerful customer service, and a willingness to learn. They are trained in store operations, including using registers and other technology, merchandising, receiving and shelving merchandise, helping customers locate products, supporting the café when needed, and following loss prevention and de-escalation procedures. As their experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The position involves physical activity such as prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. With demonstrated mastery of the role, Booksellers are expected to advance to Senior Bookseller. The position is temporary. The starting hourly rate is $17.00, depending on experience, seniority, location, and other factors permitted by law.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help customers find suitable books and other products.
Maintain attractive store presentation, displays, cleanliness, and product sections.
Operate registers efficiently and provide quick, friendly, and professional service.
Unpack and receive deliveries and shelve merchandise accurately and efficiently.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books across fiction, nonfiction, and children’s categories and make effective recommendations.
Maintain book sections, other product sections, and backstock, presenting products attractively and helping customers with shopping.
Support sales objectives and initiatives such as Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Collaborate with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.