Bookseller - Temporary

Barnes & Noble•Greenville, SC

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and connecting readers with suitable books and other products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The role requires learning and applying operational skills, including use of store technology, merchandising, register operation, receiving and shelving deliveries, finding products with available information tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers may support other stores in the wider Cluster when able and needed. As they gain experience, they develop knowledge of books and other store categories, maintain sections and backstock, recommend products, and support sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they demonstrate mastery of the role’s skills.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
  • A positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
  • A supportive and considerate approach to colleagues and a cheerful, helpful approach to customers.
  • Aptitude and willingness to learn new skills and store knowledge.
  • Ability and willingness to become proficient with registers, computers, tablets, programs, and other tools.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find appropriate books and other products.
  • Maintain attractive store presentation, displays, cleanliness, and efficient store operations.
  • Unpack and receive deliveries and shelve products accurately and efficiently.
  • Operate registers quickly, reliably, and professionally.
  • Use store technology and information tools, including computers, tablets, programs, and BookMaster, to support customers and store operations.
  • Maintain book sections, other product sections, and backstock; present merchandise in an interesting and attractive manner.
  • Develop book and product knowledge and make effective recommendations to customers.
  • Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Support the café team when needed.
  • Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when appropriate; use de-escalation techniques.
  • Maintain reliable attendance, respond flexibly to store scheduling needs, and support colleagues.
  • Comply with company policies and procedures.
  • Support other stores in the wider Cluster when able and needed.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Comprehensive health benefits, including medical, dental, and vision coverage
  • Healthcare and dependent care spending accounts
  • Healthcare spending account
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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