Bookseller - Temporary

Barnes & Noble•Rapid City, SD

6d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports the bookstore’s daily operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide prompt, professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in the operational competencies of the role, including using store technology, merchandising, register operation, receiving and shelving products, locating items, supporting the café when needed, and applying loss-prevention and de-escalation procedures. The job involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge of books and other store categories, maintain sections and backstock, recommend books, and support sales objectives. Employees who master the role’s skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
A positive, energetic, dependable approach to assigned work.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store presentation, displays, cleanliness, and product sections.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers quickly and reliably while providing professional customer service.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of books across fiction, nonfiction, and children’s categories and use it to maintain sections and recommend books.
Develop knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain sections and backstock and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Support colleagues and, when able and needed, work in other stores across the Cluster.
Comply with company policies and procedures.