Bookseller - Temporary

Barnes & Noble•Rehoboth Beach, DE

1d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. Booksellers help maintain attractive store displays and efficient store operations by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The role requires learning and applying operational skills across customer service, merchandising, register operations, receiving and shelving products, finding items using available resources, supporting the café when needed, and following loss-prevention procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when needed and able. As their experience grows, they build knowledge across books and other store categories, maintain sections and backstock, make customer recommendations, and support sales initiatives. Booksellers who master the role's skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and willingly, completing assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Demonstrate aptitude and willingness to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop and apply merchandising and visual merchandising skills.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoy working as a bookseller.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, including tidying displays and maintaining cleanliness.
Unpack and shelve deliveries and maintain sections and backstock accurately and efficiently.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use available technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Understand loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Use product knowledge to maintain sections, make recommendations, help customers shop, and support sales objectives and new releases.
Support sales initiatives such as Our Monthly Picks, Book of the Year, Membership, and preorders.
Work collaboratively with colleagues and, when needed and able, support other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Transit benefit (for eligible scheduled hours)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)