Bookseller - Temporary

Barnes & Noble•American Fork, UT

15d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to be cheerful, helpful, reliable, punctual, flexible when scheduling gaps arise, supportive of colleagues, willing to learn, and enthusiastic about bookselling. The position requires learning operational competencies that include using store technology, maintaining merchandise and visual displays, operating registers, receiving and shelving deliveries, locating products with available information tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. Booksellers build knowledge of books and other store categories, use that knowledge to maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role involves physical activity such as prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores within the wider Cluster when able and needed. With experience and mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, energetic, dependable approach to assigned tasks.
Flexibility and responsiveness to store scheduling needs when able.
Considerate and supportive attitude toward colleagues.
Cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Ability to work in other stores when able and when needed.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, merchandise sections, and cleanliness.
Unpack deliveries and shelve products efficiently and accurately.
Operate registers to provide quick, reliable, and professional customer service.
Use store technology and available information tools to locate products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support as appropriate.
Build knowledge of books and other merchandise categories and use it to maintain sections and backstock.
Make book and product recommendations and help customers with shopping.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance, be flexible when able to fill scheduling gaps, and support colleagues.
Comply with company policies and procedures.