Bookseller - Temporary

Barnes & Noble•Lynchburg, VA

16d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, connecting readers with books and other products, maintaining the store’s presentation, and helping it run efficiently. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store operations, merchandising, technology, receiving and shelving, product discovery, café support, loss prevention, and de-escalation. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make customer recommendations, and support sales initiatives. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, energetic, hard-working, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Ability to use varied technology comfortably and efficiently.
Ability to work early mornings, late evenings, weekends, and most holidays as store needs require.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation by tidying displays and merchandising books and other products.
Unpack deliveries and shelve products accurately and efficiently.
Operate registers quickly and reliably to provide professional customer service.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Maintain book, gifting, toy, and other product displays, sections, and backstock.
Find books and other products accurately using personal or colleague knowledge and available information tools.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
Make book recommendations and help customers throughout varied store sections.
Support sales initiatives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Support other stores in the wider Cluster when able and when needed.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)