Bookseller - Temporary

Barnes & Noble•Rochester, MI

17d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports the store’s presentation and efficient operation by maintaining displays, unpacking and shelving deliveries, and operating registers to provide quick, professional service. Booksellers learn and perform operational tasks using store technology and information tools; maintain book, gifting, toy, and other merchandise sections; assist with receiving, shelving, and backstock; and support the café team when needed. They are expected to learn the store’s products and sales objectives, make recommendations, provide helpful customer service, and follow loss prevention procedures and de-escalation techniques. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster when able and when needed. As experience and skills develop, the career path may progress to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, dependable, energetic approach to assigned work.
Willingness to be flexible and responsive to store needs, including filling scheduling gaps when able.
Considerate, supportive teamwork and a willingness to help colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills, store knowledge, and product expertise.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate books and products.
Maintain attractive store presentation, including displays, merchandise sections, cleanliness, and backstock.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate books and other products.
Support the café team when needed.
Follow loss prevention procedures; identify theft and problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make book recommendations and help customers with their shopping throughout store sections.
Support sales objectives and promote products and programs such as Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance, be flexible when filling scheduling gaps when able, and support colleagues.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Transit benefits (for eligible scheduled hours)
Medical, dental, and vision benefits (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)