Bookseller - Temporary

Barnes & Noble•Middletown, RI

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain merchandise and visual presentation, process transactions, receive and shelve deliveries, locate products using available resources, support the café when needed, and follow loss-prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and as needed to support the wider Cluster. As they gain experience, they develop knowledge of books, store merchandise, and sales objectives, use that knowledge to maintain sections and assist customers, and are expected to progress toward the Senior Bookseller career step as they demonstrate mastery. Booksellers must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; the store operates early mornings through late evenings every day, including weekends and most holidays.
A positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
Consideration for colleagues and willingness to help others on the team.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Ability to work in other stores when able and when needed to support the wider Cluster.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store and merchandise presentation, including displays, books, gifting, toys, and other product categories.
Unpack and receive deliveries, and shelve products efficiently and accurately.
Operate registers to provide quick, friendly, and reliable service.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available resources.
Locate books and other products accurately, drawing on personal and colleagues’ knowledge and store information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support for store issues.
Develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Use product knowledge to maintain sections and backstock, make recommendations, and help customers shop.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefit (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)