Bookseller - Temporary

Barnes & Noble•Christiansburg, VA

16d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports the store’s daily operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service. Booksellers are trained to use store technology, develop merchandising and visual presentation skills, receive and shelve products accurately, locate merchandise using available tools and colleagues’ knowledge, and support the café team when needed. They are also expected to understand loss-prevention procedures and de-escalation techniques, recognize possible theft or problematic behavior, and seek support as appropriate. As their experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, recommend products, and support sales initiatives and new releases. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. The position complies with company policies and procedures and offers a path to Senior Bookseller as skills develop.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive behavior toward colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and knowledge.
Ability to use varied technology comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Flexibility to fill scheduling gaps when able; stores are open from early mornings to late evenings every day, including weekends and most holidays.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers quickly, competently, and reliably.
Use store technology, including registers, computers, tablets, programs, and information tools.
Locate books and other products using personal or colleagues’ knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain sections and backstock and present products in an interesting and attractive manner.
Make effective book and product recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs when able, and support colleagues.
Comply with company policies and procedures.
Work at other stores when able and needed to support the wider Cluster.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Medical, dental, and vision health benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)