Bookseller - Temporary

Barnes & Noble • Southbury, CT

17d • Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, connecting readers with titles and products, and helping maintain an attractive, efficiently run bookstore. The role includes customer service at the register, unpacking and shelving deliveries, tidying displays, and supporting the café team when needed. Booksellers are expected to be reliable, flexible, positive, considerate of colleagues, cheerful with customers, willing to learn, and enthusiastic about bookselling.

Booksellers learn and perform operational tasks using registers, computers, tablets, programs, and other tools. They maintain book and product presentation, support receiving and accurate shelving, locate books and other products using their own knowledge, colleagues, BookMaster, and available information tools, and follow loss prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may work in other stores when able and when needed to support the wider Cluster.

As experience develops, Booksellers build knowledge across fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use this knowledge to maintain sections and backstock, make customer recommendations, help customers shop, and support sales objectives and new releases. The role offers a career path to Senior Bookseller as skills and expertise develop. Booksellers must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when possible.
• A positive, purposeful, energetic, and reliable approach to assigned work.
• A supportive and considerate approach to colleagues and a cheerful, helpful approach to customers.
• Aptitude and willingness to learn new skills and acquire store knowledge.
• Ability to use varied technology comfortably and efficiently, including registers, computers, tablets, and programs.
• Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and substantial walking.
• Willingness to learn and follow loss prevention procedures and de-escalation techniques.

Responsibilities

• Welcome customers, answer questions, and help connect readers with appropriate titles and products.
• Provide quick, friendly, and professional service at the register.
• Unpack and shelve deliveries, maintain backstock, and keep displays, sections, and the store clean and attractive.
• Use technology, including registers, computers, tablets, programs, BookMaster, and other information tools, to perform store duties and locate products.
• Support the receiving process and ensure deliveries are shelved efficiently and accurately.
• Develop book and product knowledge and use it to make recommendations and assist customers.
• Support sales objectives such as Our Monthly Picks, Book of the Year, Membership, and preorders, as well as key products and new releases.
• Support the café team willingly and effectively when needed.
• Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
• Maintain reliable and punctual attendance, be flexible in responding to store scheduling needs, and support colleagues.
• Work in other stores when able and needed to support the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours per week or more.
• Company-paid holidays for employees scheduled 20 hours per week or more.
• Transit benefits for employees scheduled 20 hours per week or more.
• 401(k) with company match for employees scheduled 20 hours per week or more.
• Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours per week or more.
• Healthcare and dependent care spending accounts for employees scheduled 30 hours per week or more.
• Disability benefits and life insurance for employees scheduled 30 hours per week or more.
• Tuition reimbursement for employees scheduled 30 hours per week or more.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed