Administrative Coordinator Jobs

About The Position

Requirements

• High school graduate or equivalent.
• Excellent verbal and written communication skills.
• Solid basic computer skills.
• Commitment to diversity, equity, and inclusion.
• Ability to multitask in a fast-paced, demanding environment.

Nice To Haves

• Experience in a patient-centered healthcare position is advantageous but not required.
• Empathy toward patients’ conditions and willingness to help, accommodate, and support their success in therapy.

Responsibilities

• Greet patients in a friendly, outgoing manner, verify appointments, and help complete necessary paperwork.
• Communicate with patients, physicians, staff members, and others involved in patient care, including completing necessary follow-ups.
• Maintain complex schedules and ensure patients are scheduled for the appropriate number of visits, coordinating with therapists and other staff as needed.
• Assist patients with insurance questions, verify and explain benefits, and obtain and track required authorizations.
• Update and maintain electronic medical and billing records accurately, including billing changes, and follow up to obtain additional information when appropriate.
• Collect copayments, process them accurately and promptly, issue receipts, and handle billing-related tasks.
• Accurately enter data collected from in-house research used to determine clinic performance.
• Support clinic performance by preparing management information, entering research data, and handling basic maintenance of clinic supplies and equipment.
• Respect patient privacy and follow confidentiality policies.
• Multitask in a fast-paced, demanding environment while keeping up with daily reports and tasks.
• Perform additional duties assigned by the clinic director.

Benefits

• Low-cost medical plan options, dental coverage, and vision coverage.
• 401(k) match.
• Profit sharing.
• Equity opportunities.
• Monthly bonus opportunities.
• Generous paid time off and flexible scheduling.
• $1,500 per year for continuing education or student loan repayment, at the employee’s choice.
• 40 hours of paid CEU time each year, in addition to paid time off.
• Collaborative, supportive culture with an Equity & Engagement commitment.