Perm - Administrative - Staff Coordinator

MedlinkHealth Anesthesia•Peterborough, NH

About The Position

The Clinical Coordinator oversees and coordinates clinical support staff to ensure efficient patient flow, adequate staffing coverage, and smooth daily office operations. This is a working supervisory role that includes regular nursing duties. The position also provides office support, develops and maintains clinical office procedures, helps coordinate staffing activities, and supports clinical coverage across the office.

Requirements

  • Graduation from an accredited Medical Assistant program.
  • At least 2 years of experience in a medical office setting.
  • Active RN or LPN license; New Hampshire state license required, with compact license accepted.
  • BLS certification from the American Heart Association.
  • Strong communication, organizational, leadership, and interpersonal skills.
  • Ability to maintain patient and clinic confidentiality.
  • Professional appearance, pleasant disposition, and ability to remain calm under pressure.
  • Good physical and emotional health and a genuine commitment to patient care.

Nice To Haves

  • Direct medical office experience and previous clinical staff supervision.
  • Specialty practice or clinic experience.

Responsibilities

  • Coordinate staff schedules to maintain adequate clinical coverage and accommodate provider needs.
  • Provide office support, including answering phones, scheduling appointments, assisting with patient checkouts, filing records, and directing calls.
  • Train clinical and non-clinical staff on office policies, procedures, OSHA, and CLIA requirements.
  • Ensure clinical staff comply with OSHA regulations, including safety training, PPE standards, Hepatitis B vaccination or waiver, and exposure control procedures.
  • Develop and update clinical office policies and procedures in collaboration with providers and administrative staff.
  • Facilitate communication between clinical staff, providers, and administrative personnel.
  • Participate in staffing activities, including interviewing, performance reviews, delegation of duties, and staffing plans.
  • Assist with budget preparation and review when needed.
  • Perform regular nursing duties and provide clinical coverage for any position within the office.
  • Order and maintain clinical supplies.
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